CONTACT INFORMATION

All email correspondence will be promptly addressed within 24 hours during business hours.

Office Hours are Monday – Thursday 10 AM to 2PM EST
We are an on-line business.  Our warehouse is not open to the public.
Online Ordering - 24/7

110 Water Street
Jackson, Ohio 45640
740-286-3600

Looking for tracking?  Please check the email address you used when you placed your order for an email from Fed Ex or UPS with your tracking information.

The majority of our Fragrance Oils are packed by weight.  Not volume. Therefore, you might have a bottle that appears to be "fuller" than another bottle.  Please take a moment to weigh your bottles before you email, thinking you have been shorted. Each bottle is individually weighed for complete accuracy. 

We do no ship USPS.  If you are contacting us solely to complain about shipping, check our FAQ page for shipping guidelines. 

We receive a large volume of email .  Please be patient if you don't get an immediate response.   

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