Contact Us
Have a question about a product, order, or shipping information? Many common questions and answers can be found quickly by visiting our FAQ Page.
If you do not find what you are looking for, please feel free to call or email us using the form below.

Call Customer Service

800-359-0944   Toll-Free Customer Service 216-503-9361   Local Ohio / International
216-503-9386   Fax

Hours Of Operation (Eastern Time)

Monday - Friday: 8:30 AM - 4:00 PM EST
Closed for Lunch: 12:00 PM - 1:00 PM EST

We are closed during the following company holidays
New Year's Day – January 1, 2021
Spring Holiday – April 2, 2021
Memorial Day – May 31, 2021
Independence Day – July 5, 2021
Labor Day – September 6, 2021
Thanksgiving Day – November 25, 2021
Winter Holiday – December 24, 2021

Address Information

Mailing Address
Just Scent
7820 E Pleasant Valley Road
Independence, Ohio 44131
Product Return Address
Just Scent
Att: Returns Department
7820 E Pleasant Valley Road
Independence, Ohio 44131
Email Customer Service

To contact us by email with questions, comments or ideas, please enter your information in the spaces below and we will do our best to respond within 24 hrs.

 (Complete Only If You Prefer A Phone Call)
* Enter The Following Number: 4597

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